FREQUENTLY ASKED QUESTIONS

Find the answers to some of the more frequently asked questions
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What is an MVNO?

An MVNO (Mobile Virtual Network Operator) can be compared to a mobile service provider without its own towers. In other words it’s a wireless communications service provider that does not own its own radio frequency spectrum or network infrastructure.
Instead of building cell towers, we help companies rent space on existing networks (like AT&T or T-Mobile) so they can create their own SIM company and sell SIMs under their own Brands. Learn more
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What is a Turnkey MVNO Solution?

Our Turnkey MVNO Solution is a fully managed, ready-to-deploy package that includes:
  • physical SIMs and eSIM Solution;
  • admin Panel to manage your SIMs, create Plans, open/close Destinations etc;
  • trustworthy Billing System;
  • Ongoing technical & operational maintenance.
This allows new MVNOs to launch quickly without needing to build their own systems from scratch. Learn more
What is an MVNO?

An MVNO (Mobile Virtual Network Operator) can be compared to a mobile service provider without its own towers. In other words it’s a wireless communications service provider that does not own its own radio frequency spectrum or network infrastructure. Instead of building cell towers, we help companies rent space on existing networks (like AT&T or T-Mobile) so they can create their own SIM company and sell SIMs under their own Brands.

What is a Turnkey MVNO Solution?

Our Turnkey MVNO Solution is a fully managed, ready-to-deploy package that includes:
* physical SIMs and eSIM Solution;
*admin Panel to manage your SIMs, create Plans, open/close Destinations etc;
* trustworthy Billing System;
* Ongoing technical & operational maintenance.

This allows new MVNOs to launch quickly without needing to build their own systems from scratch.

How quickly can I launch my MVNO using your Turnkey Solution?

With our Turnkey MVNO Solution, you can launch in as little as 4-8 weeks. It all depends on your requirements. You can also try out our Solution and see if it works for you with our Test MVNO program. It will take a few days to prepare the Admin Panel for you.

What is the difference between an MVNO and an MVNE?
  • MVNO (Mobile Virtual Network Operator) – Sells mobile services directly to end-users under its own brand.
  • MVNE (Mobile Virtual Network Enabler) – Provides the technical and operational infrastructure that allows other MVNOs to operate without building their own network. So you can not only sell (e)SIMs under your own Brand but also attract other Businesses to start their own MVNO and make it profitable as well.
What kind of scalability do you offer?

Our solutions are fully scalable, allowing MVNOs to start small and expand seamlessly as their subscriber base grows—without service disruptions.
We work with companies of all sizes.

Do you offer white-label solutions?

Yes! We provide white-label platforms, enabling MVNOs to customize their branding, pricing, and service offerings while we handle the backend operations.

How do you ensure network reliability and security?

We use carrier-grade infrastructure with redundancy, 24/7 monitoring, and advanced security protocols (including encryption and fraud detection) to ensure high uptime and data protection.

Do you provide customer support and technical assistance?

Yes, we offer 24/7 technical support, training, and consultancy services to ensure smooth operations for your MVNO.

I want to have my own SIM Business but I am not into IT. Is it a problem?

No, not at all. We have your back here. We handle the integrations, infrastructure, System upgrades and maintenance etc, so that you don’t have to. Instead, focus on your Customers and Marketing.

How do I get started?

Simply contact our sales team for a consultation . We’ll assess your needs and provide a tailored solution.